FAQs

Updated January 2025

What should I do if I encounter a bug?

You may report any issue you encounter with Alcove by simply creating a bug report or by contacting us.

Why doesn't Alcove hide the native HUD?

Unfortunately, macOS will continuously attempt to restore the native HUD based on certain triggers. While Alcove catches most of these to suppress it, some appear to be completely random and therefor also difficult to intercept. Given time, Alcove will eventually handle every case.

Please reach out if you find a reproducible method.

How many devices per license?

You may use your license on up to 3 devices simultaneously. You may also deactivate a specific device at any time through the settings.

Please reach out if you want to fully reset your license.

Will Alcove receive more features?

Yes, Alcove is actively being developed and has many planned updates that will include a lot of new additional features. Please don’t hesitate to submit a feature request if you want to partake and shape the future of Alcove.

There is currently no public roadmap.

Can I try Alcove before I buy it?

Yes, there’s a limited 48h trial available for Alcove. Visit the download page to get started with your trial.

You may request a reset of your trial at any time.

Can I get a discount?

Unfortunately, there are no available discounts for Alcove and will most likely never be.

Does Alcove collect any data?

No data or personal information is collected by Alcove. This is corroborated in the privacy policy.

Have more questions?

If you have any additional questions, do not hesitate to contact us.